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April 2, 2024

Hachioji CampusTeikyo University and ZeQ Co., Ltd. have signed an official supplier agreement

Teikyo University Educational Corporation (Chairman: Yoshihito Okinaga, Kaga, Kaga, Itabashi-ku, Tokyo) is a subsidiary of ZeQ Co., Ltd. (Headquarters: Chuo-ku, Tokyo, Representative Director and President: Tetsuhiro Abe), which provides support for corporate customer support and help desk departments. We have concluded an official supplier agreement with ZeQ (hereinafter referred to as "ZeQ") for the purpose of supporting the activities (DX promotion) of our university's semi-hardball baseball club.
The club aims to enrich lives through baseball, and has taken on challenges that go beyond the conventional wisdom of university sports. ZeQ's mission is to realize a fulfilling life and career, and to date we have solved communication issues for over 500 companies using IT tools such as Zendesk. This time, the two companies, who have a common desire, will join hands and take on the challenge of creating an organization with a high level of happiness and a culture that is suitable for the coming times through the digitalization of club activity management with the keyword "Bukatsu DX."

Comment from Shuhei Asano, manager of our university’s semi-hardball baseball team
We have recently entered into a contract with ZeQ, and together we will create a new way of managing club activities through digital utilization.
The purpose of this initiative is not simply to improve efficiency by introducing IT tools, but rather to take on a new challenge: how can we change the experience of people within the organization by using the latest technology within the framework of club activities?
Furthermore, in order for the system to permeate organizational management, it is important to make daily improvements in line with the ever-changing operational situation. To achieve this, the presence of an escort with a professional perspective is essential, and we have decided to work together with ZeQ.
We want not only us but everyone involved in club activities to be happy. With this in mind, we will continue to promote "Bukatsu DX" with ZeQ.
We are thinking of disseminating the results of our efforts, as well as the process that led to those results, to the world in various ways. Please pay attention to future trends.

Comment from Tetsuhiro Abe, President and Representative Director of ZeQ Co., Ltd.
We are very honored to begin our activities as an official supplier to Teikyo University, which is a leader in modern student sports. Teikyo University is also my alma mater, and I personally feel that being able to be involved in this project has great significance.
The university's semi-hardball baseball club is recognized as an organization that fulfills social significance through its overwhelming organizational strength in the world of semi-hardball baseball, which is still not widely known in the world. As an organization with a common purpose, although the fields of activity are different, university sports and business, we will do our best to support the club's new challenge, ``Bukatsu DX.''

About ZeQ Co., Ltd.

ZeQ Co., Ltd. is a certified premier partner of the customer service platform "Zendesk". Zendesk started supporting Zendesk in 2014, shortly after the US company Zendesk established its Japanese branch, and has a track record of helping more than 500 companies solve problems in their customer support and help desk departments. Our strengths include overall optimization of business systems that combine Zendesk and external tools, and communication design using AI chat.
Based on our mission of "enriching work through the Zendesk business," we strive to maximize the value of the department by listening to the thoughts of the people in charge of the customer support department who support the customer experience on the front lines.

[Company name] ZeQ Co., Ltd. (ZeQ, inc.)
[Representative] President and CEO Tetsuhiro Abe
[Location] Taiyo Ginza Building 4F, 7-14-16 Ginza, Chuo-ku, Tokyo
[Business description] Zendesk implementation and utilization support, Zendesk license sales, Zendesk extension app sales
Zendesk development, customer support operational support
ZeQ Co., Ltd. homepage

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Director: Shuhei Asano
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Tetsuhiro Abe

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